m71's Privacy Policy

This Privacy Policy applies to all users of the m71 platform. By visiting or using the m71app.cam website, you are considered to have accepted the terms of this policy. Alongside this policy, please also read our Terms and Conditions page, as both documents together form the overall basis for your use of the account.

m71 believes that transparency about data is the foundation of a healthy digital relationship. In this policy we clearly explain — what information is collected, why it is collected, how long it is retained, and what rights you have.

1 What Information Is Collected

1.1 Registration and Identity Information

When you open an account at m71, we collect the following information:

• Full name and date of birth (for age verification — all casino and betting activities require age 21+)
• Mobile number and email address
• Password (stored in encrypted form — never stored in plain text)
• National ID card or passport details (where required during identity verification)

1.2 Financial Transaction Information

For deposits and withdrawals we process transactions via bKash, Nagad, and Rocket. For these transactions we record transaction identifiers, amounts, and dates. m71 never collects or stores your mobile banking account PIN or full login credentials.

1.3 Usage and Technical Information

When you use our site, certain technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Time of access, pages visited, and session duration
• Cookie and local storage data

2 Purpose of Data Use

m71 uses the collected information only for the following purposes:

2.1 Account Management

Information is used to create, verify, and secure your account and to maintain login security. Age verification ensures that all users are at least 21 years old.

2.2 Transaction Processing

Financial information is used to correctly process deposit and withdrawal requests and to prevent fraudulent activity.

2.3 Customer Support

Relevant account information is used to help our 24/7 live chat and email support team resolve your issues.

2.4 Responsible Gaming

We monitor playing patterns to identify risky behaviour and provide the necessary support. Detailed information on this is available on our Responsible Gaming page.

2.5 Service Improvement

Aggregate and anonymised data is analysed for technical improvements to the site, review of user experience, and planning of new features.

3 Data Retention and Security

3.1 Security Measures

m71 uses SSL encryption technology to protect user data. All data exchanged between your browser and our servers is encrypted. In addition, our server infrastructure employs firewalls, intrusion detection systems, and regular security audits.

3.2 Access Control

Your personal information is accessible only to authorised m71 staff, and only when required in the course of their duties. All staff operate under confidentiality agreements.

3.3 Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period due to legal or regulatory obligations. Once that period has passed, the information is securely deleted.

4 Sharing Information with Third Parties

m71 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared with certain trusted partners to operate the service smoothly:

4.1 Payment Processors

The minimum information required to complete transactions via bKash, Nagad, and Rocket is shared with those payment service providers. They handle this information under their own respective privacy policies.

4.2 Game Software Providers

Our game providers — including Evolution, Pragmatic Play Live, JILI, PG Soft, and Spribe — process specific session and gameplay data. However, your full identity or financial details are not disclosed to them.

4.3 Legal Requirements

Information may be provided to authorities if required under applicable law or judicial order. In such cases we will, to the extent legally permitted, endeavour to notify you in advance.

5 Cookies and Tracking Technologies

The m71 website uses cookies, which store small data files in your browser. Cookies are of three main types:

5.1 Essential Cookies

These are required for the basic functioning of the site — such as maintaining login sessions, security verification, and page load continuity. Disabling these cookies will prevent the site from working properly.

5.2 Functionality Cookies

These cookies remember your language preference, theme setting, or recent searches, making your next visit easier.

5.3 Analytics Cookies

These collect anonymous statistics to understand how long users spend on each page and where issues arise. This data does not directly identify you.

You can control or delete cookies from your browser settings. However, disabling essential cookies will prevent you from logging in or making transactions on m71.

6 User Rights

You have the following rights over your personal information:

6.1 Right to Access

You have the right to request a summary of what information we hold about you. To make this request, contact our support team.

6.2 Right to Correction

If your profile contains incorrect or outdated information, you may request that it be corrected. Most information can be updated by yourself from the account settings.

6.3 Right to Request Deletion

After closing your account, you may request that your data be deleted. However, certain information may need to be retained for a defined period due to legal or audit obligations.

6.4 Right to Object to Processing

You have the right to object to the use of your data for marketing or analytical purposes. Necessary steps will be taken in such cases. Information about our organisation and contact details can be found on our About Us page.

7 Minor Users

All m71 services are strictly for users aged 21 and above. We do not knowingly collect information from any minor or allow them to open an account.

If it comes to our attention that a minor has accidentally created an account, that account and its associated data will be deleted immediately. Parents and guardians are requested to ensure that their underage children do not use this site.

8 Links to Other Sites

If m71 contains links to external third-party websites (such as payment gateways), those sites have their own privacy policies. When you visit those sites, their policies will apply — m71 has no control over this and is not responsible.

9 Changes to This Policy

m71 reserves the right to update this Privacy Policy as needed. If there are significant changes, a notice will be posted on the site and the "Last Updated" date at the top of the document will be changed.

Continued use of the site after any changes will be considered as acceptance of the new policy. You are therefore advised to check this page regularly.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. The m71 support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

After receiving a privacy complaint or a request to exercise your rights, we will endeavour to respond as quickly as possible. For answers to more general questions, you can visit our FAQ section.