m71 — Our Commitment to Safe Gaming

Responsible Gaming

Gaming is enjoyable when it stays a form of entertainment. At m71, the safe and balanced gaming experience of every member is our top priority.

21+ Age Restriction Applies

Why Responsible Gaming Matters

Casino games or sports betting — any form of wagering or online gaming is essentially a form of entertainment. But when this entertainment becomes a habit and starts affecting your finances or family life, it becomes a problem. m71 believes it is our responsibility to create a balanced and controlled gaming environment for every member.

Our Terms and Conditions clearly state that all m71 services are for individuals aged 21 or above only. Minors are not permitted to open an account or place bets. The age verification process begins at the time of account registration.

The core of responsible gaming is deciding in advance how much time and money you will spend, and sticking to those limits. Chasing losses by placing more bets, or continuing to play out of frustration after a loss — these behaviours are early signs of problem gambling.

m71 provides its members with several self-regulation tools. From setting deposit limits to temporary or permanent self-exclusion — these tools help you manage your own pace of play. For more details, visit our FAQ page, which has answers to questions about responsible gaming.

Under our Privacy Policy, your personal information and gaming behaviour data are kept fully secure. Your information is not shared with any third party, except where required by law.

Self-Regulation Tools

Deposit Limits

Set a maximum deposit amount for yourself on a daily, weekly, or monthly basis. Once set, reducing the limit takes effect immediately.

Financial Control

Time Limits

Decide in advance how long you will play in a session. The system will alert you when your set time is up.

Time Management

Take breaks

Temporarily close your account for anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible.

Temporary Break

Self-Exclusion

The option to close your account for a long-term or permanent period. A self-exclusion request takes effect immediately.

Permanent Protection

Gaming History

View a full record of your bet amounts and results for the past 30, 60, or 90 days at any time.

Transparency

Direct Support

Speak directly with our team via 24/7 live chat to activate or change any limit.

Immediate Support

Recognise the Warning Signs

If you notice any of the following behaviours in yourself, pause and seek help — this is not a sign of weakness, it is a sign of awareness.

Chasing Losses

Repeatedly increasing bets to try to recover lost money — this is the most common sign of a gambling problem.

Playing for Hours on End

Spending more time playing than planned and being unable to stop.

Neglecting Family or Work

Withdrawing from family, friends, or professional responsibilities because of gaming.

Spending Beyond Your Means

Gambling with money meant for essential expenses or savings.

Anxiety and Mood Changes

Feeling restless or irritable when unable to play, or only feeling normal while playing.

Tendency to Hide It

Hiding the extent of your gaming or your losses from people close to you.

m71's Commitment

We are not just a gaming platform — we want to build a responsible community. The mental and financial wellbeing of every member is just as important to us as the gaming experience.

24/7 Support Team Active

21+ Age Restriction Strictly Enforced

6 Self-Regulation Tools Available

Where to Get Help

If you are struggling, do not face it alone — seek help. Several options are open to you.

m71 Live Chat

Support available in Bengali 24 hours a day, 7 days a week. Our team will help you immediately with self-exclusion or setting limits.

Email Support

Write to our support team by email — in Bengali or English, whichever you prefer. [email protected]

Family and Loved Ones

Talk openly with family or trusted friends. Their support is the most effective step on the path to recovery.

Professional Advice

Seeking help from a mental health specialist or counsellor takes courage — there is nothing to be ashamed of.

What m71 Does for You

Age verification is mandatory when opening an account — accounts for those under 21 are not approved.
If suspicious gaming behaviour is detected (unusually large bets, re-depositing shortly after a heavy loss), the member is proactively contacted.
When a self-exclusion request is made, the account is closed immediately and all marketing communications are stopped.
No promotional messages or bonus offers are sent while a self-exclusion is active.
A 24/7 Bengali-speaking support team is always ready to process any limit or exclusion request.
The full transaction history of all gaming activity is available from your account at any time.

Keeping Your Family Safe

If there are minors in your household, use a strong password for your m71 account and it is best not to keep automatic login active on your device. Discuss your online gaming activity openly with your family — this significantly reduces the risk of misuse.

If a family member notices problem gambling behaviour, contact the m71 support team directly. We will assist with reviewing the account and taking the necessary steps.

Bet Mindfully

Before each bet, ask yourself a few questions: If I lose this money, will it affect my daily life? Am I playing for fun, or to chase a loss? Am I playing longer than I intended?

If you have any doubt about the answers to these questions, taking a break is the right decision. m71's "Take a Break" tool is designed for exactly this — pause your account for 24 hours or more with a single click.

Remember, betting is never a guaranteed way to earn income. It is a form of entertainment where the possibility of losing is always present. Only bet an amount that, if lost, will not put any strain on your finances.

Questions and Answers About Responsible Gaming

Go to your account settings and set a deposit limit from the "Responsible Gaming" section. You can set limits for daily, weekly, or monthly periods. Reducing a limit takes effect immediately, but increasing one has a waiting period to prevent rushed decisions. Contact our 24/7 live chat if you need help.

Yes, if you apply for self-exclusion, any withdrawable balance in your account will be returned through the standard process. Contact our support team via live chat or email to start the self-exclusion process.

If a family member contacts us with a concern, we will review the situation and take the necessary steps. The account closure request must come from the account holder directly, but concerns raised by family members are taken seriously.

Yes, all m71 services are only for individuals aged 21 or above. Age verification is mandatory when opening an account. If an account is found to belong to a minor, it is closed immediately and any deposited funds are returned.

You can seek help from professional counsellors or psychologists who provide mental health services in Bangladesh. Contact the mental health department of your nearest government hospital or a private mental health clinic. Talking openly with family and trusted friends is also an important step toward recovery.

For a temporary break, the account becomes active again once the set period ends. For a long-term or permanent self-exclusion, the process to reopen the account is longer and stricter. This is in place to protect members.